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FSP / COMMUNICATION

FSP Calling Line

A cloud-connected communication application with a familiar dialer, call activity tools, and multilingual transcription options.

APPLICATION / 01Completed
PRODUCT OVERVIEW

Explore the capabilities

Features and settings may vary by platform and software version. Contact FSCoreTech to confirm the current release.

CALLING

Calls and contacts

Dial pad

Enter numbers with an easy-to-use keypad, recent-call shortcuts, and contact navigation.

  • Number entry with a dedicated keypad
  • Access recent calls and contacts
  • Call-focused controls for quick navigation

Incoming and active calls

Answer or decline calls, view caller information and call duration, and use mute, speaker, and keypad controls.

  • Caller information and call status
  • Answer and decline actions
  • Mute, speaker and in-call keypad controls

Call activity

Review daily and date-range call metrics, including answered and missed calls, talk time, and usage amounts.

  • Daily and date-range call summaries
  • Answered and missed call counts
  • Talk-time and usage calculations
TRANSCRIPTION

Speech and call workflow

Multilingual transcript

English, Dari/Farsi, and Pashto transcription options with language-appropriate text direction.

  • English transcription options
  • Dari/Farsi and Pashto language modes
  • Right-to-left text for supported languages

In-call transcript view

A dedicated transcript area with live and stop controls, designed for use during calls.

  • Dedicated transcript reading space
  • Live and stop transcription controls
  • Designed for an active call workflow

Cloud-directed connectivity

Provider-connected calls, rather than local-device pairing, support the communication workflow.

  • Provider-connected communications
  • Designed without local Wi-Fi or Bluetooth pairing
  • Available services depend on provider configuration